"We were very impressed with the level of service throughout the sale of our property. All of the girls in the office kept us up to date with the process. They were friendly and helpful. Thank you so much... Excellent... 10/10... Would you recommend us to friends and family? - YES"
"Thanks to all of you who played a part in selling our house, it wasn't always easy, but you all stayed positive and kept us positive. Many, many thanks. You are a great team... PS: sorry this has taken me so long, i finally got my internet sorted and found your email. Regards... Excellent... 10/10... Would you recommend us to friends and family ? - YES"
" [Buyers Perspective] - Many thanks to you all, but a special thank you to Shirley and Sue for their patience and understanding.... Would you recommend us to friends and family ? - YES"
"Sue was always polite and extremely professional, thank you Sue... Would you recommend us to friends and family? - YES"
"Sue was always polite and extremely professional, thank you Sue... Would you recommend us to friends and family? - YES"
"Shirley was very helpful and followed up and concerns that i had regarding the hold up from the buyers solicitor. Shirley was sympathetic and supportive. Many thanks... Would you recommend us to friends and family ? - YES"
"Shirley was very helpful and followed up and concerns that i had regarding the hold up from the buyers solicitor. Shirley was sympathetic and supportive. Many thanks... Would you recommend us to friends and family ? - YES"
"Staff were great, nothing was too much trouble, very helpful throughout... Excellent... 10/10... Would you recommend us to friends and family? - YES"
"Staff friendly and very helpful. From start to finish its been very fast and efficient. Thank you... Excellent... 10/10... Would you recommend us to friends and family? - YES"
"Shirley and Cheryl have been excellent in keeping me up to date, nothing too much bother. Fabulous service... Excellent... 10/10... Would you recommend us to friends and family? - YES"
"[Buyers Perspective] - Good / Fast communication. Always got a viewing when needed. Very polite staff... Would you recommend us to friends and family - YES"
"Hugely knowledgeable and wonderfully approachable. For first time sellers, Cris provided us with a realistic and accurate valuation, zero sales pressure and had all the time to discuss our understanding of the whole process. Thanks so much ! Would you recommend us to friends and family ? - YES"
"Very efficient, early viewings and a quick sale... Excellent... 10/10... Would you recommend us to friends and family? - YES"
"Great work, achieved 99% of asking price, generated other offers from other viewings and sold in 6-8 weeks. All round superb service... Would you recommend us to friends and family? - YES"
"To Cris and the team. I must tell you how very happy we chose you and your staff to sell mums house... We are indebted to you all for taking a tremendous amount of strain from us. Your kindness and willingness to go over and above what we expected will never be forgotten. Special thanks to Sue, and to Cheryl for her time spent during Covid... May you always prosper as a company. You deserve to. Sincere thanks and appreciation. xxx"
"[Buyers Perspective] - Staff polite and courteous and nothing was too much trouble... Excellent... 10/10... Would you recommend us to friends and family? - YES"
"Very friendly and helpful... Excellent... 10/10 ... Would you recommend us to friends and family? "
"Professional + friendly - Great advice - good knowledge of the area - BIG THANKS ! :-) :-)... Excellent... 10/10... Would you recommend us to friends and family? - YES"
"Friendly and approachable staff made the transaction pain free. Would definitely use when next selling... Excellent... 10/10... Would you recommend us to friends and family? - YES"
"Excellent all round professional service, will definitely recommend... Excellent... 10/10... Would you recommend us to friends and family - YES"
"This was a lengthy sale due to lockdown and the health of the buyer. This resulted in a lot of extra phone calls/emails etc... The staff, especially Shirley and Sue, were amazing, in contacting the buyer, updating myself etc. Definitely an excellent service during a difficult time. Very much appreciated, thank you... Excellent ... 10/10... Would you recommend us to friends and family - YES"
"Brilliant fast sale within a week. I would definitely use you again as my first choice. Thank you once again... Would you recommends us to friends and family? - YES"
"Sue and Shirley were excellent in progressing and liaising on the sale and earlier viewings - top marks to both for attention to details and customer service professionalism. Would you recommend us to friends and family - YES."
"The team were excellent from start to finish. From their advice on valuation to marketing, viewing and offers, they worked hard to get a successful outcome. It wasn't straightforward with my brother and i not being local but they did a great job in keeping us up to date. Huge thanks to Shirley, always helpful and kept us informed. Would you recommend us to friends and family? - YES"
"Everything went so smoothly hard to pick any problems, which is why i have ticked the Excellent and 10/10 boxes... Would you recommend us to friends and family? - YES"
"All Good... Excellent 10/10... Would you recommend us to friends and family? - YES"
"I was very impressed with the service given. I was kept up to date at every stage. I think i was very impatient, its a scary time selling/buying a house and McDonalds made is less scary. Thank you... Excellent 10/10... Would you recommend us to fiends and family ? - YES"
"...had Covid to deal with, so under the circumstances you did a great job. Would you recommend us to friends and family? - YES"
"Everyone involved in the sale were super on the ball and PROACTIVE . Always friendly, Thank you !... Excellent... 10/10... Would you recommend us to friends and family ? - YES"
"Special thanks to Sue and Shirley for all your support and help during the purchase process. I would have no hesitation in recommending McDonalds as a first choice for prospective purchasers. Very friendly and patient customer service focused company who are always prepared to go the extra mile.... Excellent... 10/10... Would you recommend us to friends and family --- YES"
"It worked for me. Thanks for the help in ensuring a smooth negotiation and sale... Excellent... 10/10... Would you recommend us to friends and family: --- YES "
"Shirley has been excellent and thoroughly professional throughout. Thank you very much. Excellent 10/10... Would you recommend us to friends and family ? ---YES"
"Excellent from start to finish from all the team - will be using you again 100%... Excellent... 10/10... Would you recommend us to friends and family ? --- YES"
"Very happy with your service. Staff very pleasant and understanding... Would you recommend us to friends and family? --- YES"
"All interactions with McDonald staff were professional and friendly. They kept me updated throughout. Thank You !.. Would you recommend us to friends and family ? ---- YES"
" Good company with helpful staff... Would you recommend us to friends and family ? --- YES"
"All staff at office very helpful and kind to an old lady. Many Thanks... Excellent... 10/10... Would you recommend us to friends and family ? ---YES"
"Thank you, good advice & great service and communication throughout... Excellent... 10/10... Would you recommend us to friends and family? --- YES"
"Friendly helpful staff... Would you recommend us to friends and family ? --- YES"
"[Buyers Perspective] - Great communication throughout. Thank You.... Excellent... 10/10... Would you recommend us to friends and family? --- YES"
"We have had excellent service throughout the sale of our property... Excellent... 10/10. (Would you recommend us to friends and family?--- YES)"
"In short, I was very happy with the service I received and would wholeheartedly recommend it. Many thanks for a good job all round."
"I was pleased that appointments were carried out on time & that your staff arrived on time when they said they would. This was appreciated. I am very pleased with your overall service in what have been a very trying times ! THANK YOU... Excellent ... 10/10"
"Considering all the restrictions in place due to Coronavirus everything went smoothly. We had 12 viewings which resulted in a sale, couldn't of gone any better. Thanks to all for such a smooth transaction... Excellent... 10/10"
"We think you all did a fantastic job in very difficult circumstances ! Thank you !"
"[Buyers View] - We would like to commend the staff for their pleasant, courteous and professional treatment of us, particularly under the present difficult circumstances... Excellent... 10/10"
"Chris himself filled us with trust, knowledge and he and ALL his staff kept working on our behalf - despite Covid and kept us informed at every stage. Making the whole process easy for us. As well as selling my mum's house, Chris also put us in touch with other people/tradesmen which proved to be very good. His knowledge of the area etc... is exceptional. Long may your business thrive. It's rare these days to have complete trust in people, but Chris and the team do it in spades. Thank you all. PS: Chris please give the girls our thanks for everything. They deserve a raise. :-) :-) :-) "Would you recommend us to friends or family?" Absolutely YES... 110/10 "
"We were kept informed and up to date at all times. It's been a pleasure. "
"Sue and Shirley have been amazing. We had a trying time towards the end, but we got there !. Special thanks to Sue for being my agony aunt !! :-) Thanks. Sam."
"[Buyers View] - Always helpful and prompt with timing on viewings. Excellent. 10/10."
"[Buyers view] - Thanks for all your help for with what was a difficult purchase."
"Thanks for all your help fro what was a very protracted sale."
"Caroline was a superb and honest woman. The level of customer service was absolutely amazing. Will recommend anyone to deal with Caroline. Thanks to all the staff for their help."
"MUCH consideration was given to us and the sale of our property. Especially after the length of time it took our purchasers solicitor to get their act together. Thank you so very much fro your friendly professionalism - we will certainly be recommend your business. Regards... PS: Shirley your 'backwards and forwards' with the sale went above and beyond - well done. x"
"Great service. Thanks"
"Couldn't fault the service. Recommend you to a neighbour"
"Many thanks to all the team for getting me a quick deal. Special thanks to Danny for his upbeat attitude and Caroline for the awesome sales technique... Excellent. 10/10"
"A pleasure to deal with... Excellent. 10/10"
"Pleasant and efficient. Excellent. 10/10"
"I've already recommended you for when she (friend) is ready to sell. I've told her how you explain everything you need about selling. Excellent. 10/10"
"[Buyers Perspective] - Both Caroline and Melissa were really helpful, friendly and made the buying process easier. Thanks you to all at McDonald's for helping us settle into our new home. Great to be able to email and call when we needed to and thanks so much for helping us buy the house, especially when other offers were made. Just brilliant !"
"Thank you to all the staff, especially Melissa who was very helpful whenever i called and was always prompt at replying to my calls and emails. Mery Christmas to all and happy new year for 2020. Thank you :-) "
"Friendly, yet professional and diligent. Would not consider using any other estate agent. Well done ! Excellent 10/10"
"Your company has moved six properties for me in five years ... need i say more ! Excellent. 10/10"
"A very pleasant experience all round. Thank you all."
"I received a friendly, efficient and professional service. All the staff were supportive and made the purchase process go very smoothly."
"Very stressful sale due to our title deeds being missing, issues with inheritance tax and land registry, as well as the ongoing vandalism. The support from Steve and Stephanie very much appreciated. Thank you."
"Shirley was very helpful and went above and beyond to help this sale complete in time. I have sold over 20 houses and have used the service again and again without any hiccups. "
"From start to extremely quick finish, we have been impressed with the efficient service received. We shall recommend you to anyone we know thinking of selling. Thank you so much."
"Great service from all staff. Many thanks for all your help !"
"In particular Sue was extremely helpful & professional at all times. I was selling on behalf of my grandparents which was emotionally difficult for me. Sue was very kind & her communication was always efficient by way of email or by telephone."
"Thank you for all your help and patience."
"All the staff were very helpful, especially Shirley and Stephanie... Excellent... 10/10"
"Good communication throughout. Helpful, friendly staff. Excellent. 10/10."
"Found the service to be very quick at responding to queries.... Keep up the good work. :-)"
"Good communication throughout. Helpful, friendly staff... Excellent... 10/10"
"From start to finish, Steph and Shirley along with Steve have been truly amazing. I could not of asked for a more efficient and professional service. They sold my house within two weeks of putting it up for sale. Everyone in the team is a credit to the company. My biggest thanks... Excellent... 10/10"
"Selling our family home after the death of our mother could have been a traumatic process. Steve, Shirley and the team made the transaction painless and i cannot thank them enough for this. My best wishes and kind regards to everyone involved.... Excellent... 10/10"
"Definitely a cut above other agents i had dealings with. Kept me informed of progress which i appreciated. "
"Always professional and knowledgeable whenever contacted. Helpful, informative and i would use their service again !"
"I have already recommended you to my niece. Many Thanks. "
"I have used McDonald's for selling houses as i find them extremely knowledgeable and up to date with everything. They have always been spot on with values and have always been extremely helpful with any issues. *WELL DONE*"
"Fabulous company with friendly staff. Keep doing what you are doing."
"Sue was superb, efficient and great,"
"Excellent, 10/10, Yes we would recommend to friends and family."
"Thank you for your support and effective communication during the process."
"I've spoken with various estate agents over the years and McDonald's have certainly been the nicest and easier to talk to. I appreciate the quick replies and how friendly everyone has been. Never felt stupid asking a question. Very accommodating using email as i cant answer the phone during the day. Thank you for all your help."
"Shirley was excellent with information, keeping me up t date. Very helpful. Thanks."
"You have sold a couple of properties for us that has resulted in quick sales. I will of course recommend you. Many thanks."
"Very good. Excellent. 10/10."
"The updates and feedback on viewings were much appreciated and information regarding the sale was handled professionally by Stephanie. Thank you for your service."
"I have been very grateful for support and advice from Stephanie and Steve during a difficult 7 months. It has taken much longer than anticipated to get probate. Also, thanks to them, house made secure after vandalism."
"Very happy buyer. Thank you. "
"Have to say all the team where brilliant and very helpful, Sue guided my brother and i through the sale of our late fathers house. Big thank you for that. The team make it easy."
"I have dealt with McDonald's before and Shirley remembered me - i found her very helpful and friendly - Steph likewise. We are looking for another small property at the moment. I will be pleased if it comes up with McDonald's."
"Stephanie gave it 110% - Thank You... and is a very pleasant lady."
"I would like to say a big THANK YOU to Stephanie... as she was always very helpful and never left me without her support and help... Excellent ... 10/10"
"Communication was excellent... You are the best estate agent I've dealt with and would highly recommend."
"I was very pleased with the service you provided and the staff were very friendly and professional. I would happily recommend you to friends and family in the future. Thank you very much... Excellent 10/10"
"Lewis & Sue went out of their way with this one and are a credit to your company."
"Excellent all round ! ... 10/10"
"Excellent communication and very responsive to queries and requests which made the purchase very easy. Thank you !!!"
" It has been an absolute please to deal with Sue. Extremely knowledgeable, hardworking and professional on every level. Sue is a real asset to McDonald's !! Whatever salary Sue is being paid, its not enough. Brilliant !!! .. Excellent... 10/10"
"Sue gave us excellent advice when we needed it and the house sold very quickly. She is professional and knows the market well ! She is friendly and went the extra mile to make sure the transaction ran smoothly. Thank you Sue, we appreciate all your hard work..... Excellent... 10/10."
"The whole experience with McDonald Estate Agency has been wonderful. Nothing was ever too much to ask. Everyone did everything they could, the level of energy and enthusiasm was just brilliant. They got the job done very well. I cant thank them enough.... Excellent... 10/10."
"Steph was a great help !"
"Big thank you to Steph for always being on the other end of the phone. Thank you for all your help!!! ... Excellent ... 10/10"
"Sue was very helpful thank you. Any questions I had, she answered them and was always happy to help... Excellent... 10/10"
"We have had dealings with a few other agents in Blackpool and McDonald's are by far the best. We felt that nothing was too much trouble for Sue, as she went the extra mile to find answers from solicitors etc. Thank you..."
"A great team. I would use again. I wish Lewis every success in his future career - Good Luck !"
"Excellent - 10/10 - Only to say that Sue was extremely helpful, her knowledge of the property was excellent, she was in contact with the vendor on our behalf on several occasions and left no stone un-turned for us. Nothing was too much trouble and we were confident the sale would go through smoothly."
"Excellent - 10/10"
"Sue was very helpful in getting everything completed as easily as possible and was able to advise on suitable solicitors to ensure no issues."
"We have used McDonald's Bispham previously and found the team very helpful and have a good knowledge of the local area. We will be using them again :-)"
"I was very impressed with the speed you got things up and running and the sale of the property.... Excellent... 10/10"
"You were much better than our estate agents ! Thank you.... Excellent... 10/10"
"I will, in the not too distant future, be selling a further 2 properties located in Blackpool. I'll be back in touch with McDonald's when the time comes."
"From day one when first meeting the manager and members of the McDonald's staff everyone has been very well mannered and knowledgeable and when asking a question you always get a straight answer and to the point. Dealing with all the staff at McDonald's was always a pleasure... Excellent ... 10/10"
"I am very pleased that my house sold in 2 weeks. It must have been well advertised."
"Very pleased with everything - no complaints at all ! ... Excellent ... 10/10"
"Obviously not your fault, but there was a power cut on completion day.... Danny was more than helpful and even went to get the keys for me and bought them to my boyfriends place. I cannot thank him enough."
"I found you very helpful at all times... 10/10"
"Thanks for Everything... :-)"
"10/10. Would recommend to friends and family."
"From start to finish the whole procedure was excellent, every detail was explained and was easy to understand and staff kept in touch at all times. Would certainly recommend this company."
"Stephanie was very good at advising us every tome the buyer asked questions. Very happy... "
"After having our portfolio of five blocks of permanent flats (42 units) up for sale with previous agents for years. I cannot express how professional and fantastic and enthusiastic the McDonald's team are. Already sold three blocks, two of which were quite difficult to sell. They were there all the way with any advice and difficult hurdles we came across. Best agents i have come across."
"Have already recommended you...."
"Thanks for all your help. 10/10."
"Everyone involved with the sale of the property from McDonald's were extremely helpful. The service was very much a hands on approach. They were very proactive in making the sale happen. Nothing seemed too much trouble of them, they were always friendly and polite. When the sales process seemed 'stuck' ... they did their utmost to expedite the situation. In short they were 'BRILLIANT' i would wholeheartedly recommend them to anyone. "
"Stephen was very helpful providing information and following up."
"Fantastic service. Thank you."
"Very good communication from Cheryl."
"The sale went through very quick. Really pleased with how everything went, couldn't have done any better."
"Lovely service BY EVERYONE"
"All staff very helpful. 10/10"
"Sue was particularly effective and understanding to getting the sale moving and eventually completed. When we needed to move the sale forward speaking to Sue appeared to be the most effective way to make things happen. Very good communicator and a very effective mediator. "
"Hi Sue, Just wanted to thank you for all your efforts over the last few months, we really appreciate it. We have spent the last two days cleaning and are just about starting to paint. Hannah absolutely loves the house and I know she will be very happy. The neighbours are lovely and have been very welcoming. Thank you again , you have certainly earned your money on this sale. "
"Cheryl showed us round the property twice, very friendly and helpful, Sue was polite and helpful and pleasant to deal with."
"Nice & friendly staff. Good communication. Overall very impressed, hope to see you in the future. Sincere thanks to all and for all your help."
"Thanks for all your help with this, we purchased the property about 6 years and have now sold it through you. Transaction very easy and the same staff over the period was very comforting. Steve and his team there made everything so easy, especially considering we are 300 miles away."
"... a phone call to tell us about a reduced property... a nice personal touch and greatly helped us make our decision."
"Stephanie was always courteous, friendly and good to her word. Always called back. Unfortunately us not having a local solicitor hindered things and made everything more anxious, But at the end of the day, job done. Thanks for your patience and we wish you all well."
"Lewis, a friendly voice at the end of the phone, nothing too much trouble, always attentive and courteous. A very good representative for McDonalds."
"Cris Buck was friendly and very professional. Sue was very helpful all of the time, all-in-all what a great team in Red Bank Road. Also thank you to Lewis. Five * * * * * all round."
"Very happy with your agency - very helpful."
"Thank you so much for all your help... its been an awful two months, but you made it all the more bearable in going above and beyond where it seemed others were doing very little ! Thank you !"
"We have found everyone helpful, Steph & Steve have been marvellous. Your levels of energy and enthusiasm have been excellent, especially considering the complications regards my property... enthusiasm gets results. Your level of customer service has been exemplary and I would highly recommend you. "
"As a buyer, the communication regarding the purchase of the property was excellent. Cheryl Harrison was very helpful and always arrived at the property in time and provided further viewings."
"Excellent service provided. This was particularly important when living out of town and overseeing the sale of the property."
"Had a great experience with McDonalds marketing my property. From Cris Buck's no nonsense approach to valuing my property, to Sue at the Bispham office being so very helpful. Never let the property go on the 'back burner' and always pushing for feedback from prospective buyers. I would certainly recommend this company to anyone selling their home."
"Thanks for a very quick sale without a hitch."
"Many thanks to Cheryl, she did an amazing job, kept us well informed and nothing was too much trouble. 10/10"
"Excellent job all round. We had this property on the market with XXXXXXXXXX for 6 months and had about four viewings. You took over on the 1st Jan and 8 weeks later the sale completed. Sensible pricing, great marketing, professional staff. good feedback, all contributed to a very quick sale. Many thanks."
"The service provided by Sue and the team has been excellent. Any questions or queries have been promptly answered and nothing has been too much trouble. A very professional approach throughout the whole process. I would have no hesitation in recommending McDonalds."
"Thank you for your help."
"Excellent support from professional staff with a personal touch. Very much appreciated. "
"The only estate agency in Blackpool to not only answer the phones but respond in a timely fashion and keep in touch. Didn't cancel any appointments without advance warning. Followed the transaction through until completion. Would use again."
"Extremely satisfied with your service from initial enquiry to end result. House sold within 8 weeks and everything completed with no hitches, due in part I'm sure to your companies enthusiasm and the professionalism of your team. Thank you a 100%, delighted customer !!"
"Very pleased how we were kept informed with the sale of the property. Couldn't ask for better service. Thank you."
"Shirley has kept in touch every step of the way. She found us tradesmen when asked, this was very helpful as we are out of the area. Cheryl was also very helpful with viewings, not pushy and let us view at our leisure."
"All the staff at Bispham office we found very helpful. Lewis was exceptionally helpful and kept us up to date with everything. Thank you."
"Shirley was great, keeping us informed every step of the way. A very good experience and will recommend. Thank you... 10/10."
"Sue was very helpful and informative and kept me up to date."
"Thank you :-)"
"To Cris and all the team at McDonald. Thanks for all your help, advice and professionalism during the recent sale of my house. It was much appreciated. Very best wishes for the future."
"5 star estate agents. Keep up the good work."
"We cant thank Cheryl & Sue enough... helping to complete in record time."
"Great service... kept me up to date at all times even when abroad. Would definitely recommend your services. Thanks."
"You where very helpful at all times. More than anyone else. Many thanks."
"...staff kept me informed of sales process and checked up on how it was progressing. Would recommend McDonald's and wish I went with your company with my previous property which was with -XXXXX- ( which was poor service)."
"...drive and motivation to keep the sale on track was exceptional. The weekly reports offering updates / status on the transaction was brilliant... first out of the block with allocating new information, well before the legal team. Excellent service from start to finish."
"Staff were very helpful and tolerant of repeated questions and very calming about anxiety. Several people in the office seemed to know about the sale and situation which was useful... Thanks to everybody, Shirley, Barbara, Steve and Danny"
"Many thanks for your help. You always came back to us with feedback unlike other agents in the area."
"...always been very professional and efficient. Would definitely deal with McDonalds in the future."
"Cant imagine what you could change to make things better, or easier for your clients. If it isn't broke don't fix it!!"
"Really pleased with the advice I was given by Steve. Very professional."
"... Very professional and kept me informed every step."
"Honesty is the best policy when it comes to selling a house, as you guys already know my house was up with another agent before you and it didn't sell and yet my house was up less than a week with you and was sold - thank you."
"McDonald estate agents were recommended to us by a friend as being very active in sales in my area. From the initial phone enquiry and meeting with Steve Howes at the property I decided to use McDonald Estate Agents over other options available. Found them excellent. Satisfaction all round. Thank you."
"... Gave us a very good service and looked after us very well. Highly recommended."
"Very smooth and stress free ... would use you again. Thank you."
"As far as I'm concerned your agency went above and beyond... Many thanks for a smooth and painless sale."
"Shirley was superb, very knowledgeable but at the same time courteous and professional."
"We found Steve and Shirley very friendly and helpful."
"Great local knowledge, eager to discuss various property options."
"Thank your fro making s stressful situation for my dad an easy transaction. I will definitely recommend McDonalds in the future."
"We have purchased quite a few properties over the years and the service from the team at McDonalds was the best from start to finish. We could not fault anything. We were very impressed. If only everyone we dealt with was as efficient, professional, helpful, friendly and knowledgeable the world would be a much better place. Special thanks to Shirley who was delightful. Sorry for the delay in returning the form... its been manic!"
"No Hassel - very efficient and friendly service. All call returned prompt. Very impressed."
"This was a house sale that was bought about under difficult circumstances. McDonald staff were always courteous, professional and supportive. I am particularly grateful to Shirley for the support and hard work."
"Thanks for your perseverance and patience. "
"Have recommended you to my neighboursâ€¦ donâ€™t intend moving again but if I did then would contact you."
"â€¦ have been excellent through the whole process. "
"I canâ€™t thank you enough for the way the whole sale was handled, I was very worried about it, especially as I had the responsibility of selling the house on behalf of my auntie. I was guided every step of the way. Many thanks to the whole team, Siobhan â€“ you are a star!"
"Fantastic service, able to be flexible with visits allowing us fit around work and short notice. Easy to contact and returning calls. Was able to answer questions and these which could notâ€¦would quickly contact us with answers. Highly professional at all times. Made buying our first home as stress free as is possible! Thanks for all your help!"
"There has rarely been a truer word spoken â€“ selling property can â€“ and indeed, does â€“ prove to be a mighty stressful undertaking for all bit the boldest heartedâ€¦.. I initially chose the ubiquitous â€˜internet agentâ€™ route in my endeavours to minimise sale expenditure â€“ but after crafting what I took to be and eye catching ad, yet receiving not the merest whiff of interest in the first critical month, I duly ate humble pie and concluded that I was undoubtedly going to require assistance with this oneâ€¦ which could only mean going with a high street agent, but which one? There are new agents springing up almost weekly, each offering eye-popping, competitive packages aimed at cutting the feet from under countless competitors, even offering rates comparable with or even lower than online deals. Mmmmm! Puzzling, given the overheads allied to maintaining a physical presence in town, with attendant proceri overheads. Must be cutting back somewhereâ€¦ I wonder if it could be on a real, personal service??? Bit cynical perhapsâ€¦. But it doesnâ€™t take Einstein intellect to figure out the kernel of truth in the old adage that essentially, you get what you pay for! So I set about arranging visits from a few local â€˜contendersâ€™. Cutting to the chase, from the day that Steve, the Director / Valuer â€¦. visited to value my property to conclusion of sale, I can say, hand on heart that I made the right decision! Steve did not come armed with pie in the sky statistical claims that McDonalds are the best agents in this and any other parallel universe and would be able , without raising a sweat, to sell my property, at full asking price, before it even went live on the â€˜netâ€™â€¦ No! he came armed with his â€˜endearing sound northern common senseâ€™ attitude and laid back assurance, borne out of years of local agency experience, and gave a valuation which he supported by the production of an array of brochures of local and comparable properties, to prove he wasnâ€™t feeding me any porkies! â€¦. No disingenuous, comforting â€˜telling me what I wanted to hearâ€™ in order to convince me to go with his agencyâ€¦ just the factsâ€™â€™â€™ and a sober presentation of the statistics showing their sales success within the area. The message conveyed was weâ€™re good â€“ not desperate for businessâ€™. His confidence was not in any way misplaced. And notable he maintain professional dignityâ€¦ other agents had exhibited almost embarrassing /amusing â€˜desperationâ€™ to take my property on their books, whereas Steveâ€™s approach was more â€˜look weâ€™d love to market this for youâ€¦ but the choice is yoursâ€™. Decision made â€“ I was sold! And soon after so was my property! From Steveâ€™s great photography, which really did justice to my property and created a brochure that I would have been proud to have produced, to the stream of viewings that ensued as a result of their marketing efforts, the sterling service-with-a-smile with which I was invariably treated during my many trips to the office, the useful feedback and timely updates during the sales processâ€¦ all convinced me that McDonalds are a hard act to follow. The service from Siobhan, my appointed property manager and Manager Shirley, the branch manageress was impeccable. Without these girls, the journey to Sales-Land would have been a cold, stressful and lonely one! Siobhan has been perennially delightful to deal with â€“ utterly professional with a reassuring calm demeanour, relaxed and helpful approach and genuine warming smile. I enjoyed our many chats immensely. Shirley is quite simply a force of natureâ€¦. Iâ€™ve a sneaking suspicion that she is the archetypal â€˜Super-Womanâ€™ exuding efficiently on steroids!. A failed sale in the early weeks, which threatened to seriously disrupt my equilibrium, didnâ€™t faze Shirley one bitâ€¦. Sheâ€™s been there before. She calmly assured me that they would continue to market the property and get more potential buyers through the doorâ€¦. And my buyer would eventually appear. And sure enough, these proved not to be hollow, well-worn words of re-assurance, as the viewings continued almost immediately in a steady stream until my eventual buyer appeared only a month or so later! She is also amazing at chasing up that which needs to be chased and keeping you abreast of proceedingsâ€¦ whilst maintain her calm professionalism even in the face of stressed-out-strops from certain clientsâ€¦ Who? Moi?? Having now thankfully sold at a price, in the current market, I despaired of achieving, I can only express my sincere and heartfelt thanks to the team at McDonalds, for helping me to achieve my sales â€¦. I purchased thigh McDonald, and sold through McDonalds and my experience has been positive all the way. Do I recommend these guys?... cue a song! â€˜Oh McDonalds sold my house â€“ eeh Iâ€™m tickled pinkâ€™."
"Very pleased with the telephone updates, human contact (as opposed to computers!) is very important"
"I appreciated the market knowledge of Steve, my first point of contact with McDonaldâ€™s and the flexibility shown regards the pricing. I felt McDonalds understood that the home I was selling was rather more than just bricks and mortar to us, but represented a lifetimes memories. The feature in Property Scene looking at the properties history was very special to me and a unique tool to market the house. Shirleyâ€™s reports were regular and informative and she assisted in achieving the best price for the property. Thank you to all concerned"
"Very happy with the service I received. The property was checked at regular intervals. Nothing was too much trouble for McDonalds.. I was given regular updates, at key times, and received more information from Lisa than the solicitor I appointed to deal with the sale, who rarely gave an update until final week or so"
"Excellent professional service from start to finish. I was always kept informed and updated on prospective buyers"
"All our interactions were positive and we were very happy with the contact and service we received"
"Always gave friendly and impartial advice and was always a pleasure to deal with"
"Acted very quickly on communications and response"
"A professional and friendly group of people who always have time to keep you updated about your property. Prompt return calls. Would highly recommend"
"GREAT SERVICE. Kept me informed all the way"
"Was very well informed by Sue during a very long and difficult sale"
"Excellent customer serviceâ€¦ Kept in touch at all stages of the process. Was more helpful than our own solicitorâ€¦. I would not hesitate to use McDonalds in the future"
"Many thanks for your service. Your persistent chasingâ€¦ gratefully helped conclude the purchase, having kept us up to date throughout"
"â€¦ was very helpful and friendly keeping me well informed at all times as to what stage we were at"
"Realistic valuation, quick service, a no problem attitude. Very good communicationâ€¦ Will use again"
"Thank you very much fro all your work. Very pleased with their service. Sorry its not been an easy one/two. All the staff are FANTASTIC!"
"We were pleased with your staff, they were very helpfulâ€¦ all the best for the future"
"Your staff are extremely helpful and gave me feedback after every viewing. Could not fault their pleasant attitude. Very satisfied. Would recommend"
"Had our property with another agentâ€¦ but no sale. Had a firm offer which resulted in a sale within a couple of weeks with McDonalds. Many thanks"
"Excellent service, friendly and efficient, nothing was too much trouble. Glad we chose McDonalds"